Hospitality

Hospitality Communication Solutions
Empowering Guest Experience with Seamless Connectivity

In the hospitality industry, first impressions and real-time service define the guest experience. Whether it's a luxury resort, conference center, hotel chain, or casino, the ability to maintain instant communication between front desk, housekeeping, security, engineering, and management teams is essential.

At Bassett Communications, we deliver integrated wireless communication solutions from top-tier manufacturers to help hospitality teams operate efficiently, respond quickly to guest needs, and ensure a safe, connected environment across every property.

  • Front Desk (Ops)
  • Housekeeping
  • Security
  • Engineering
  • Management
  • Gaming

Battery Solutions

Reliable power is critical for 24/7 hospitality operations. Power Products offers a wide range of batteries and charging systems designed for two-way radios, PoC devices, and wireless headsets—ensuring that your staff remains connected throughout every shift without interruption.

Battery Solutions Partners
Power Products

Dispatch Solutions

Coordinate your entire hotel or venue from a single point with Telex’s intuitive IP-based dispatch systems. These solutions allow for quick routing of maintenance requests, security alerts, and operational coordination across multiple departments—all from one secure command interface.

Dispatch Solutions Partners
Telex Radio Dispatch

Distributed Antenna Systems (DAS)

Ensure strong wireless and cellular coverage throughout your facility—including basements, parking structures, and high-rise towers—with GWave’s Distributed Antenna Systems. DAS improves in-building communication for both staff and guests, supporting mobile devices, radios, and emergency response systems.

DAS Partners
GWave

Gateways

Connect multiple communication platforms with EFJohnson and Pyramid Communications gateways. These solutions integrate analog and digital radios, PoC devices, IP systems, and even public telephone networks—enabling real-time collaboration across all departments regardless of the technology they use.

Gateway Partners
EFJohnson
Pyramid Communications

IoT Solutions

IoT monitoring tools from Davicom and Viavi Solutions help hospitality operations track equipment status, monitor environmental conditions, and automate alerts for refrigeration, fire suppression, and building management systems. Improve facility awareness and reduce downtime with proactive intelligence.

IoT Solutions Partners
Davicom
Viavi Solutions

Interoperability

Seamless team coordination is vital in fast-paced environments. Two-way radios from JVCKENWOOD and EFJohnson offer interoperable communication across property management, guest services, and emergency teams—supporting analog, digital, and P25 compatibility when needed.

Interoperability Partners
JVCKENWOOD
EFJohnson

Land Mobile Radio (LMR)

LMR remains a backbone for hotel and event communication. Our solutions combine JVCKENWOOD and EFJohnson radios, Bird test equipment, Comprod antennas, and Fourten RF components to create a reliable, scalable radio network for seamless day-to-day operations.

LMR Partners
JVCKENWOOD
EFJohnson
Bird
Fourten

Push-to-Talk Over Cellular (PoC)

For chain properties and off-site teams, PoC devices offer wide-area communications over LTE. Whether coordinating events across campuses or managing logistics between facilities, PoC from EFJohnson and Pyramid allows crystal-clear communication with minimal infrastructure.

PoC Partners
EFJohnson
Pyramid Communications

Push-to-Talk Over IP/WLAN

Hotels, casinos, and resorts often operate in Wi-Fi-saturated environments. Push-to-Talk Over WLAN from EFJohnson and Telex provides an economical solution for internal communications without taxing your radio system—perfect for housekeeping, concierge, or banquet staff.

Push-to-Talk Over IP/WLAN Partners
EFJohnson
Telex

Push-to-Talk Over Satellite

For remote resorts or cruise lines where cellular coverage is limited, satellite-enabled push-to-talk ensures you maintain communication with your teams regardless of geography or infrastructure limitations.

Push-to-Talk Over Satellite Partners
EFJohnson
Pyramid Communications

Wireless Communications

From discreet earpieces for guest-facing staff to rugged radios for security and maintenance crews, we provide fully integrated wireless communications built for the demands of the hospitality industry. Our accessories and devices from OTTO, JVCKENWOOD, and Power Products help your teams stay mobile and coordinated.

Wireless Communications Partners
OTTO Communications
JVCKENWOOD
Power Products

Enhance Guest Service with Smarter Communications

Bassett Communications helps hospitality organizations create unified, secure, and scalable communications systems. With decades of experience and partnerships with the industry's leading manufacturers, we empower your team to respond faster, operate smarter, and deliver superior guest service—every time.

Contact us today to learn how we can help upgrade your hospitality communications with end-to-end wireless solutions.